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Customer Retention Rate Calculator

Finance

Calculate your customer retention rate over a period, and see an approximate attrition rate alongside it.

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Customer Retention Rate

50.00

The share of your original customers who stuck around

Approximate Attrition Rate

50.00

A quick estimate (1 minus retention rate), distinct from the average-headcount method used by the dedicated Attrition Rate Calculator

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Odeh Ahwal

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Odeh Ahwal
Reviewed and verifiedThis calculator was reviewed and verified by the Calcupedia due diligence team.

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Frequently Asked Questions

How is the attrition rate here different from the Attrition Rate Calculator?

This is a quick estimate derived as 1 minus your retention rate. The dedicated Attrition Rate Calculator instead uses departures divided by your average headcount, which is the more standard HR method.

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