Churn Rate Calculator
BusinessCalculate your customer churn rate and retention rate over a given period.
Churn Rate
The percentage of customers who left during this period.
Retention Rate
95.00%
The percentage of customers who stayed during this period.
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Odeh Ahwal0people find this calculator helpful
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Calculator Stats
Creators
Odeh Ahwal0people find this calculator helpful
Views
Helpful
Saved
Embeds
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Frequently Asked Questions
What is a good churn rate?
For SaaS businesses, monthly churn under 3-5% (roughly 5-7% annually for enterprise, higher for SMB-focused products) is generally considered healthy, though acceptable rates vary significantly by industry and customer segment.
How does churn affect growth?
High churn directly undermines growth — even strong new customer acquisition can be offset or negated by customers leaving, making retention just as important as acquisition for sustainable growth.
What is the difference between customer churn and revenue churn?
Customer churn counts the number of customers lost. Revenue churn measures the dollar value lost, which can differ significantly if the customers who churned were higher or lower value than average.
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